I frequently speak with firm owners who feel stretched too thin and burned out.
In this episode, I share two practical and simple ways to tackle overcapacity challenges head-on.
Listen below.
0:43 As I’ve often said on this podcast, firm owners typically respond to capacity challenges by looking for new tech tools or trying to improve their internal processes.
1:15 If you’re swamped, more tech or better processes won’t fix your capacity issues. They might help if you’re just moderately busy — but not if you’re buried.
1:44 There are really only two ways to solve overcapacity: take on fewer clients or grow your team.
2:20 If you dropped the bottom 15% of your clients — the complainers, energy-drainers, and low-profit ones — you’d free up a huge amount of time and energy.
2:35 It’s not something most people like to consider because cutting top-line revenue feels uncomfortable. However, think about how much profit you’d actually be giving up, if any.
2:53 Arguably, the most effective way to boost your capacity is by adding an extra 10 to 40 hours of productive work to your week.
3:31 Alternatively, instead of eliminating clients, you can restructure their existing packages.
