When I ran my firm, employee turnover was by far the most painful challenge.
After analyzing what set my top performers apart, I found 3 key traits that made all the difference.
In this episode, I’ll share these traits and explain why they’re now non-negotiable for anyone I bring into my company.
Listen below.
0:39 Employee turnover caused me stress and anxiety, as clients relied on us to get work done. When people left, I was often left managing client tasks while rushing to find replacements.
1:06 I realized most turnover happened because people lacked the right attitudes for success. They generally had the skills, but their mindset wasn’t a fit.
1:25 There are 3 non-negotiable traits I require in anyone I hire. Lacking these traits is a deal breaker, regardless of skills or my urgency to fill the role.
2:10 The first essential trait I need from my team is humility, which I’ve discussed extensively before.
3:08 Second, I look for natural problem solvers, who can work independently and take the initiative to find solutions.
3:40 Many interview questions are available online to assess problem-solving abilities, and these should be included in your recruitment process.
3:49 Lastly, the final trait I require in every team member is coachability.
