Letting someone go feels awful, so I used to avoid it at all costs.
But that avoidance was making everything harder—for me, for the team, and probably even for the person who wasn’t the right fit.
In this episode, I’m sharing what changed my thinking and why addressing performance issues sooner can actually simplify your entire operation.
Listen below.
1:07 I dodged the tough talks and put up with mediocre work, convincing myself I was giving people chances. The truth? I was just uncomfortable. That changed when I started Future Firm.
1:49 Today, I have much less tolerance for non-performance. My decisions are driven by the numbers more than anything else.
3:02 This isn’t about being unreasonable or letting someone go after their first miss. Everyone has rough patches—bad days, bad weeks, sometimes bad months.
3:41 Before last October, we weren’t just running a coaching business. Because our platform was custom-built on WordPress, we had to run a full web development operation alongside it.
5:49 Sometimes the answer isn’t adding more or working around problems. It’s simplifying. Cut what’s not working and double down on what is.
7:13 Most people won’t say this out loud, but when you finally let go of a bad fit, relief sets in. And it’s not just you—the whole team feels it too.
8:21 Looking back at the people I kept too long at Xen, I never think “I’m glad I waited.” I think “I should have addressed this sooner.” For them and for everyone else.
