Many busy firm owners exhibit a lack of established boundaries. In such instances, clients tend to exert significant influence and negatively impact various aspects of their operations.
In this episode, I shared the boundaries you need to implement in your firm for you to be in control.
Listen Below.
0:51 – Recently, a coaching client with a rapidly growing firm shared his problem. Despite his success, he’s become a bottleneck, working late into the night. Clients, having his personal number, consistently reach out at all hours.
1:52 – Several busy firm owners I encounter don’t implement strict boundaries, allowing clients to dictate nearly everything. It’s crucial to reverse this dynamic, with you taking control of the situation.
2:22 – Begin by establishing boundaries with your clients regarding when and how communication should take place.
3:32 – Next, establish clear boundaries for the processes that your clients must adhere to. Allowing each client to dictate their own methods may lead to significant challenges and dissatisfaction as your business expands.
3:53 – Thirdly, establish clear boundaries with your team regarding time off and weekends. These should strictly prohibit work-related activities such as emails, messages, and calls unless they pertain to an emergency.
4:20 – Lastly, it’s crucial to define your limits by understanding when to say “yes” and when to say “no.” Many firm owners tend to agree to too much, leading to potential challenges.
5:01 – The ability of your firm to scale effectively relies on your capacity to establish appropriate boundaries within your business. Therefore, do not overlook the importance of these aspects.
